Digital Voice is a business to business specialist VoIP provider (or managed business VoIP) for small to medium sized businesses.
Digital Voice has established strategic partnerships with both NTL and Mitel to deliver our clients a superior VoIP Business Solution.
The concept of routing voice traffic over IP is not new, however our unique hosted network platform takes this technology to a new level.
Unlike traditional VOIP systems you do not need to purchase and install expensive digital switch systems and build dedicated networks within your business to enable IP Telephony.
Digital Voice has built and manages a full Digital IP Telephone Switch in our data centre and all your voice traffic is routed through your Deskset (handset) through your broadband connection across a secure Virtual Private Network to our data centre then routed to your other office locations or externally via our MPLS Network to non IP enabled recipients.
Our system in built on the highly respected and stable Mitel 3300 ICP Telephony suite. This system has a proven track record and is already deployed throughout some of the largest business organisations in the UK. Because we are determined to offer the most flexible VOIP system to businesses our platform also incorporates full tele-working and call centre functionality to enable businesses to take full advantage of remote personnel communications and call centre activities.
Our IP and is built on a fully redundant architecture of failover hardware, multiple upstream providers and full UPS and generator backed power supplies. The system is fully protected behind multiple firewalls and all communications are routed through a Virtual Private Network utilising 128 bit encryption.